Privacy Policy

Last updated: April 2020

Real.ph is a service provided by Oqulo.

Oqulo Pte Ltd (Oqulo) is committed to respecting and protecting your privacy.

Data Security

Oqulo's intent is to strictly protect the security of your personal information; honor your choice for its intended use; misuse, unauthorized access or disclosure, alteration, or destruction.

We have put in place appropriate physical, electronic and managerial procedures to safeguard and secure information we collect online through the use of Oqulo’s software and websites, including the use of encryption when collecting or transferring sensitive data such as customer information or credit card information.

Data quality

Oqulo strives to keep your information and data accurate, complete and current. We will promptly take steps to correct any inaccuracies in your personally identifiable information which we are made aware of.

For how long do we retain your personal information, data and content?

In general, we keep your personal information throughout your relationship with us. This means we will keep your personal information, data and content as long as you maintain an account on any of Oqulo's software and websites. This means we will keep your information until you inform us that you wish to terminate your client relationship with us.

What we don’t do with your personal information, data and content

We do not and will never share, disclose, sell, rent, or otherwise provide personal information, data or content to other companies for the marketing of their own products or services. We do not use the personal information, data or content that we collect from you or your customers to independently contact or market to your customers.

How do we keep your personal information, data and content secure?

We follow industry standards on information security management to safeguard sensitive information, such as financial information, intellectual property, employee details and any other personal information entrusted to us. Our information security systems apply to people, processes and information technology systems on a risk management basis.

We perform regular audits to ensure our handling of your personal information, data and content aligns with industry guidelines.

Control over and access to your personal information

Oqulo understands that you have rights over your personal information, and takes reasonable steps to allow you to access, correct, amend, delete, port, or limit the use of your personal information. As an Oqulo client, you can update many types of personal information, such as payment or contact information, directly within your account settings. If you are unable to change your personal information within your account settings, or if you are concerned about data collected as you use any of Oqulo's software or websites, please contact us to make the required changes.

Contacting Oqulo

If you have any questions about your personal information or this policy, or if you would like to make a complaint about how Oqulo processes your personal data, please contact Oqulo by email at [email protected] or call our support hotline +65-3163-4333.